FAQ

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.


WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept Credit Cards, Debit Cards and PayPal Payment.


HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.


WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.


HOW DOES SHIPPING WORK?
BIKERING has a warehouse that is located in China because of low shipping fee. This means that your item will be shipped from China to you.
We ship directly from our warehouse, your item may take 10-12 business days or more to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options so, no matter where you are, you can buy from us!


WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away and we'll help guide you through the process to send the item back.


CAN I CANCEL MY ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be processed within 24 hours before the fund reflects on customer’s bank account.

Our Guarantee

☑️ Tracking number for every order
☑️ Safe payments via Stripe® and Paypal®
☑️ 24/7 support bikeringclub@gmail.com
☑️ No hidden fees! 

International Shipping

Please do note that shipping is insured and usually it takes about 22 - 28 days for the item to be delivered to you. However, factors such as holidays and customer clearings may have an impact on the delivery time. You may also receive your items earlier. Cool things are worth waiting for! 😉

100% Risk-Free Purchase

At Bikering we believe our products are truly innovative and have 100% confidence in it. We understand that buying things online can be scary with companies not staying true to their customers, so we go the extend to keep you satisfied.

If you bought it and felt that it is not for you, don't worry. Just shoot us a message at bikeringclub@gmail.com, and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process.